Shipping policy
YesEvo Shipping Policy
Processing Time
We know you're excited to receive your new silver jewelry! We typically process orders within 1-3 business days. Please note that this does not include weekends or public holidays.
Shipping Rates & Delivery Estimates
We offer various shipping options to meet your needs. For example, We ship primarily through USPS, UPS, or FedEx, depending on your location and order size.Shipping costs are calculated at checkout based on your location and the shipping method you select.
* Standard Shipping: Delivery is estimated within 5-10 business days after your order has been processed.
** Express Shipping: Delivery is estimated within 2-3 business days after your order has been processed.
Please note that these are estimates. Delivery times may vary depending on the destination and any unforeseen delays with the carrier.
International Shipping
YesEvo ships to a wide range of international destinations. International shipping rates and delivery times will be calculated at checkout.
Please be aware that international shipments may be subject to customs duties, taxes, and fees upon arrival in the destination country. These charges are the responsibility of the recipient and are not included in the shipping costs. We recommend checking with your local customs office for more information.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package's journey on the carrier's website. Please allow up to 24 hours for the tracking information to update.
Shipping Address
Please ensure your shipping address is correct and complete before placing your order. We are not responsible for orders shipped to an incorrect address provided by the customer. If you realize there's an error, please contact us immediately at support@yesevo.com so we can try to correct it before the order is shipped.
Lost or Damaged Packages
If your package is lost in transit or arrives damaged, please contact us at support@yesevo.com within 7 days of the estimated delivery date. We will work with the shipping carrier to resolve the issue and ensure you receive your beautiful jewelry.
Thank you for choosing YesEvo! We appreciate your business. If you have any questions, feel free to contact us at support@yesevo.com.